The Outdoor Cup Product Care
All Outdoor Cups are shatterproof and can withstand temperatures up to 230° F. They are also dishwasher, freezer and microwave-safe.
Exposure to citrus can cause the surface to become hazy. Hand wash with warm water and soap to prevent this. To prevent cups from scratching do not use abrasive tools when handwashing.
The Outdoor Cup Unbreakable Guarantee
All outdoor cups are shatterproof and guaranteed from breakage for life during normal use, but they are not guaranteed from scratches. If you have a broken Outdoor Cup email info@northdrinkware.com
North Drinkware reserves the right to determine "normal use", and requires photos and proof of purchase from an authorized North Drinkware dealer to qualify products as warrantable. If a product is deemed defective, North Drinkware will replace the item at no cost to you.
All claims must be submitted to info@northdrinkware.com with an email titled UNBREAKABLE RETURN. Do not return your North product to a store. Dealers are not authorized to provide warranty service on North Drinkware products.
Please include the following in your email:
- Your northdrinkware.com order number.
- Picture of your broken product and how it broke.
- A good address to return a product to.
If you're not happy with your product check out our Return Section
