North Drinkware warrants products against manufacturing defects for a period of one year (365 days) from the date of purchase. North Drinkware reserves the right to determine manufacturing defects, and requires photos and proof of purchase from an authorized North Drinkware dealer to qualify products as warrantable. If a product is deemed defective, North Drinkware will replace the item at no cost to you.
All claims must be submitted to firstname.lastname@example.org with an email titled WARRANTY RETURN. Do not return your North product to a store. Dealers are not authorized to provide warranty service on North Drinkware products.
The following forms of Proof of Purchase are acceptable for purchases that were made at one of our authorized retailers:
We want you to be completely satisfied with your North Drinkware experience. If your purchase fails to meet your expectations for any reason, we will gladly accept returns of your North Drinkware purchases up to 14 days from the time of purchase, subject to the following conditions:
All coasters in the line are considered final sale. No refunds/ exchanges permitted.
When making returns please also note the following:
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